need help with your propress mini?
Find instructions, care advice and troubleshooting for your Propress MINI clothes steamer. Whether you're learning how to use your MINI, looking after it or resolving a problem, choose the relevant guidance below.
How to steam with the Propress MINI
new to your mini? start here.
This short guide shows you how to use your Propress MINI and get the best results from day one.
What's Included with Your Propress MINI?
Everything you need to get started with your MINI.
- Propress MINI Clothes Steamer
- Heat resistant travel bag for easy storage
- Heat resistant steam mitt
- Instruction manual

looking after your mini
GOOD CARE HELPS YOUR MINI PERFORM BETTER.
A Propress MINI is designed to perform well. Proper care helps keep it that way.
Use only distilled, demineralised or deionised water to help prevent mineral build-up.
You'll find suitable water in the laundry aisle of most supermarkets and hardware stores.
Regular care and maintenance help your MINI perform properly for longer.
Follow the guidance below to keep your MINI working at its best.
Troubleshooting your MINI
Find the problem you're experiencing below and we'll walk you through what to check.
USING YOUR MINI
To achieve the perfect finish you need a bit more than just steam! The MINI’s specially coated iron plate is unique to Propress. Steam relaxes and plumps up the fibres of your fabric giving them new life and making creases simply fall out, and the iron plate can be used to smooth the fabric like an iron.
You can use the MINI Clothes Steamer on most fabrics. Unlike other handheld steamers the MINI’s unique aluminium iron plate is heated, enabling it to cope with much heavier fabrics as well as lighter delicates such as silk and rayon.
We advise caution on fabrics that are not suitable for ironing such as PU.
Steamers are faster, more convenient and much kinder to fabrics than conventional steam irons.
The MINI is ready to use in just 45 seconds and there’s no ironing board to set up.
Unlike other handheld steamers, the MINI has a unique heated aluminium iron plate giving you the convenience of a steamer and many benefits of an iron.
Use only distilled, demineralised or deionised water in your Propress MINI to help prevent mineral build-up. Do not use scented steamer water or ironing water, as additives may damage the steamer.
Steamers are generally much safer to use on fabrics than irons, primarily because they operate at lower temperatures. The contact temperature of an iron producing steam is >180°C.
The MINI however has a contact temperature of just 140°C, making it suitable for a much wider range of fabrics, and the unique low friction non-stick coated aluminium steam plate is designed to glide over the fabric, which also reduces the risk of burning.
You must never add descaler to the MINI, or any other additives to the water.
As long as you use deionised, demineralised or distilled water your MINI will give you optimum performance at all times.
The Propress MINI is ready to use in approximately 45 seconds, so you can get started steaming your clothes quickly without waiting long for it to heat up.
This will depend on the garment, but we estimate a steaming time of less than a minute for shirts, tops and jackets and a bit longer for trousers and dresses.
With the standard Slimline Tank, the MINI runs for approximately 7 minutes and can steam around 6 garments.
With the Big Belly Tank, it runs for approximately 13 minutes and can steam around 10 garments. Actual results depend on the garment and how much steaming it needs.
This is designed to protect your hand when holding the garment from the heat of the steam. But please avoid aiming steam directly at the mitt.
Even though we take every care to ensure your Propress MINI is delivered in 100% perfect condition, it is still possible that, in rare cases, it has a fault.
If you discover that your product has a manufacturing or material defect, please contact our customer support and we will help you.
All Propress products come with 12 month’s warranty.
TROUBLESHOOTING YOUR MINI
A loud clacking noise can indicate that water is not reaching the pump. Check that the water tank is correctly fitted, then follow the troubleshooting steps below. If the problem continues, contact Propress for assistance.
1. Take the tank out and refit it making sure you hear it click into place at the top and the bottom. If the tank is fitted incorrectly there might be a fair bit of air in there so do let it run for a bit and if it doesn't start pulling water, then try step 2.
2. Try to dislodge air bubble - Turn steamer on with tank fitted and give the base a sharp rap on a hard surface like a desk, wait a few seconds to see if steam starts to come through.
3. Check the pump isn't running backwards - Take out the water tank and put your thumb over the little pipe that protrudes from the back of the case where the water tank normally sits. Turn the steamer on and see if that little tube is sucking air or blowing air? If blowing, hold your thumb over the opening for 30 seconds or until the air direction reverses. Refit tank and see if steam is now coming through after a few seconds.
If these steps don't solve the problem you can always contact us and arrange to send it in for our engineers to check it over.
Residue may indicate mineral build-up or contamination from unsuitable water. Use only the recommended water and do not add descaling products to the MINI. If the problem persists, contact Propress to discuss having the machine checked.
Have you been using the Velcro cable tie that came with the machine to loop your cable, or have you been wrapping the cable around the body of the machine? If the latter you may have damaged the electrical cable.
You can always contact us and arrange to send it in for our engineers to check it over. We can replace or refit a damaged electrical cable and get your MINI back up and steaming.
Have you checked the fuse in the plug? Have you tried the steamer in a different socket?
You can always contact us and arrange to send it in for our engineers to check it over. We can replace or refit a damaged electrical cable or power switch and get your MINI back up and steaming.
No. Do not add descaler or other additives to the MINI's water tank. Use the recommended water to help prevent build-up. If the MINI is affected by a blockage or contamination, contact Propress about servicing.
How to Store Your Propress MINI
When you're storing or travelling with your MINI:
- Make sure you empty the water tank(s) of any residual water.
- Loop the electrical cable loosely and fasten it using the Velcro cable tidy provided.
- Place your MINI into the heat-resistant travel bag provided. Make sure the heated faceplate has cooled sufficiently first.

Servicing your MINI
Still need help with your MINI?
If you've worked through the troubleshooting guidance above and your Propress MINI still isn't performing as it should, contact our Australian team to discuss the next step.
Tell us what your MINI is doing, or not doing, and include your steamer's serial number, model number and where you purchased it. This helps us understand the problem and advise you on the appropriate next step.
Need assistance? Contact our Australian team by phone or email using the details provided below.
TELL US WHAT'S HAPPENING
Still Having a Problem with Your MINI?
Tell us what you're experiencing and we'll help you work out what needs to happen next.