NEED HELP WITH YOUR PROPRESS PRO580?
Find operating instructions, maintenance advice and troubleshooting for your Propress PRO580 professional garment steamer. Whether you're setting up your machine, resolving a problem or arranging a service, the guidance below will help you work out the next step.
Getting started
New to your PRO580? Start here.
This short guide will show you how to set up and use your PRO580, so you can get the best results from your steamer from day one.
Learn how to get started with your Propress PRO580 professional garment steamer.
Watch the PRO580 product usage guide.
WHAT'S IN YOUR BOX
Everything you need to get started.
Your PRO580 includes:
- 3 Part pole set and top hook
- Steam hose with aluminium nozzle and protective cotton cover/bag
- 3 Castors
- Funnel
- Safe Operating Poster
- User Manual
PRO580 TROUBLESHOOTING
Check that the steamer is plugged in and try a different power socket. Check the plug fuse and replace it if necessary.
If the steamer still has no lights or does not heat, stop troubleshooting and contact Propress to arrange a service.
Try another power socket. If the steamer still does not heat, contact Propress to arrange a service.
Stop using the steamer and contact Propress to arrange a service.
Check whether the steamer has been overfilled. If it has, empty the tank and refill it to the recommended level.
If the filler cap is cracked or the hose is kinked, the affected part may need replacing. If the leak continues, contact Propress.
The steamer may need cleaning or descaling. Follow the approved PRO580 cleaning and descaling instructions and use only the products recommended for this model.
If the noise continues, contact Propress to arrange a service.
Switch off the steamer and allow it to cool fully before checking the hose connection.
Ensure the hose is fitted correctly. If the leak continues or any part appears damaged, contact Propress before using the machine again.
Allow the steamer to cool before inspecting the handle.
Check whether the handle is damaged or cracked. A damaged component should be replaced before the steamer is used again.
Contact Propress if you need help identifying the correct replacement part.
Check whether the steamer has been overfilled. If it has, empty the tank and refill it to the recommended level.
If water continues to leak from the base, stop using the steamer and contact Propress to arrange a service.
LOOKING AFTER YOUR PROPRESS
Keep your Propress performing at its best.
Propress steamers are engineered for longevity and designed for commercial use. Regular care and maintenance help keep your steamer performing reliably and extend its useful life.
Some well-maintained Propress steamers remain in service for 20 years or more.
For safe operation, use only spare parts and accessories supplied or approved by Propress Australia Pty Ltd.
SERVICING AND REPAIRS
Still need help?
If you've followed the troubleshooting guidance above and your PRO580 still isn't performing as it should, our Australian team can help you work out the next step.
Here's what happens next:
- Contact us with your steamer's serial number, company name and store location.
- We arrange collection once a service is confirmed as necessary.
- Our service centre assesses your steamer and sends you a cost estimate before any repairs proceed.
- You approve the cost before repair work begins.
Once approved, we'll arrange the repair and return of your steamer. If a replacement is required, we'll advise you on the next step.
No repair work will proceed without your approval of the quoted cost.
Tell Us What Is Happening
If you've tried the troubleshooting above and still need help, tell us what's happening with your PRO580. Our team will help you work out the next step.